Project Background

    Company:Apex Technologies LLC

    Location: Orlando,Florida,USA

    Industry: Chemical industry, mainly engaged in the production and research and development of polymer materials

    Date: July 2021

            Apex Technologies LLC is a company with extensive experience in the chemical industry, mainly engaged in the production and research and development of polymer materials. At the beginning of 2021, the company's laboratory technicians found that the company's existing laboratory equipment could no longer meet the needs of new product development. They needed a more personalized reactor with a new upgrade in terms of temperature control, data recording, log storage, etc. to improve production efficiency and speed up product development.

Reform and Development

            Xiamen Ollital Technology Co., Ltd. is a professional laboratory and scientific research solution provider, committed to providing customers with the best products and solutions to make research more accurate and efficient. Our products and solutions are widely used in biology, chemistry, pharmaceuticals, environmental analysis, food, academic research and other fields, promoting scientific and technological progress and improving people's quality of life.
The chemical reactors, rotary evaporators, microbial detectors, environmental testers, photochemical reactors, high-pressure reactors, freeze dryers, and other products provided by Ollital Technology are used in more than 90 countries and regions around the world, providing assistance to researchers in tens of thousands of organizations (universities, research institutes, factories, testing institutions, etc.).
Ollital Technology has 20 years of experience in manufacturing reactors and is a leader in the industry. However, the accumulation of technology has not made the core of the enterprise go further, which deviates from our original intention of forging ahead and constantly innovating.
Therefore, we concentrate on studying the customization requirements of customers, deeply cultivating the field of science and technology, and strive to achieve reactors that fully meet the customization requirements of customers. We firmly implement the development concept of "customers are comfortable, we are happy"

Communication and Evaluation

            In the process of looking for suppliers, David, the purchasing manager, learned that our company has 20 years of rich experience in reactor manufacturing. After being recommended by a friend who is also a customer, David decided to contact us for help.

            Online meeting: After initial email communication, we arranged an online video conference and invited the technical team and R&D experts to participate in order to gain a deeper understanding of the customer's customized needs and technical requirements. The preliminary quotation was determined through the meeting. After continuous discussion and detailed modifications, after several versions of the plan, we fully met the customer's requirements.

            Invitation to visit the factory: In order to let customers have a more intuitive understanding of our technical strength and production capacity, we invite them to visit our factory in May 2021 for a field visit and technical exchanges.

On-site evaluation project establishment

            After inspecting the factory's production facilities and infrastructure environment, the engineering and technical personnel explained our tailor-made design plan, how to achieve the expected results of reactor production, and introduced previous customer customization cases. David and the company's inspectors affirmed this and immediately drafted a contract to discuss the production of the reactor.

Conclusion

            Not long ago, the production of the reactor was completed and shipped. Through this cooperation, we not only helped Apex Technologies LLC upgrade its reactor equipment, but also further demonstrated our technical advantages and service capabilities in the field of high-efficiency reactor systems. This case is not only a living signboard for converting more customers, but also inspires us to continue to improve our technical level. In the future, we look forward to establishing long-term cooperative relationships with more customers and jointly promoting the development and progress of the industry.